Effective: May 6th, 2020
Last Reviewed on: May 5th, 2020
Chomp is an app for quick, fun and easy ways to share your tasty food experiences with friends. From food trucks to fancy dinners, Chomp makes keeping up with your friends’ food adventures fun and easy by sharing instant pics and bite-sized reviews wherever or whenever tasty moments happen.
When you use these services—and any others we roll out—you’ll inevitably share some information with us. We get that that can affect your privacy. So we want to be upfront about the information we collect, how we use it, whom we share it with, and the choices we give you to control, access, and update your information.
A. Information We Collect
There are three basic ways we collect information:
- Information you choose to give us.
- Information we get when you use the Service.
- Information we get from third parties.
Here’s a little more detail on each of these categories.
Information You Choose to Give Us
When you interact with the Service, we collect the information that you choose to share with us. For example, the Service requires you to set up a user account, so we need to collect a few important details about you, such as: a unique username you’d like to go by, a password, an email address, other SNS accounts, a phone number, and your date of birth. To make it easier for others to find you, you may also provide us with some additional information that will be publicly visible on the Service, such as profile pictures, bitmoji avatar, a name, or other useful identifying information.
Of course, you’ll also provide us whatever information you post or share with other users on or through the Service, such as text, images, photos, audio, video, and location data, restaurant lists also referred to as “content”. Keep in mind that the users you send content to can always save that content or download, copy and distribute it outside the app. So, the same common sense that applies to the Internet at large applies to Chomp as well: Don’t send messages or share content that you wouldn’t want someone else to see, save or share inside or outside of the Service.
It probably goes without saying, but we’ll say it anyway: When you contact Chomp Support or communicate with us in any other way, we’ll collect whatever information you provide in such communications.
Information We Get When You Use the Service
When you use the Service, we collect information about which of the Services you’ve used and how you’ve used them. We might know, for instance, that you went to a particular restaurant on a certain date, had a specific dish at the restaurant, and sent a few pictures or messages to your friends, post in list feed. Here’s a fuller explanation of the types of information we collect when you use the Service (to learn about how you can control some of this information, be sure to read the aptly titled Control over Your Information section below):
We collect information about your activity through the Service. For example, we may collect information about:
- how you interact with the Service, such as what keywords you typed in to find a restaurant, how you edited your photos or pictures, what textual messages you put on your photos or pictures.
- how you communicate with other users, such as their names, the time and date of your communications, the number of messages you exchange with your friends, and your interactions with messages.
We collect information about the content you provide, such as the content itself, if the recipient has viewed the content and the metadata that is provided with the content.
We collect device-specific information, such as the hardware model, operating system version, advertising identifier, unique application identifiers, apps installed, unique device identifiers, browser type, language, wireless network, and mobile network information(including the mobile phone number), time zone.
Because Chomp is all about communicating with friends, we may—with your consent— collect information from your device’s phonebook.
Camera, Photos, and Videos.
The Service requires us to collect images, videos, and other information from your device’s camera and photos. We’ll access your camera and photos only after you give us your consent.
When you use the Service we may collect information about your location. With your consent, we may also collect information about your precise location using methods that include GPS, wireless networks, cell towers, Wi-Fi access points, and other sensors, such as gyroscopes, accelerometers, and compasses.
Information Collected by Cookies and Other Technologies.
- Intended to make the Service work in the way you expect. For example, we use a Cookie that tells us whether you have already signed up for an account.
Authentication, Security, and Compliance
- Intended to remember information about how you prefer the Service to behave and look. For example, we use a Cookie that tells us whether you have declined to allow us to use your phone’s geolocation data.
- Intended to allow or prevent notices of information or options that we think could improve your use of the Service. For example, we use a Cookie that stops us from showing you the signup notification if you have already seen it.
- Intended to help us understand how visitors use the Service. For example, we use these cookies to learn more about which features are the most popular with our users and which ones might need some tweaks.
We also collect log information when you use our website. That information includes, among other things:
- details about how you’ve used the Service
- device information, such as your web browser type and language
- access times
- pages viewed
- IP address
- identifiers associated with cookies or other technologies that may uniquely identify your device or browser
- pages you visited before or after navigating to our website
- Usage Information.
Information We Collect from Third Parties
We may collect information that other users provide about you when they use the Service. For example, if another user allows us to collect information from their device phonebook—and you’re one of that user’s contacts—we may combine the information we collect from that user’s phonebook with other information we have collected about you. We may also obtain information from other companies that are owned or operated by us, or from any other third-party sources, and combine that with the information we collect through the Service.
Advertisers, app developers, publishers, and other third parties may share information with us as well. We may use this information, among other ways, to help target or measure the performance of ads.
B. How We Use Information
We collect information to provide you with an amazing set of products and services that we relentlessly improve. But we do a lot more as well such as:
- develop, operate, improve, deliver, maintain, and protect our products and services
- communicate with you, including by email. For example, we may use email to respond to support inquiries or to share information about our products, services, and promotional offers that we think may interest you
- monitor and analyze trends and usage
- personalize the services by, among other things, suggesting friends or profile information, or customizing the content we show you, including ads
- map out your visited restaurants by, among other things, tagging photos or pictures you take or upload with restaurant’s name using precise location data and applying shop stickers
- enhance the safety and security of our products and services
- verify your identity and prevent fraud or other unauthorized or illegal activity
- use information we’ve collected from cookies and other technology to enhance the services and your experience with them
- enforce our Terms and other usage policies
- as described to you when collecting your personal information or as otherwise set forth in the CCPA.
We may also store some information locally on your device. For example, we may store information as local cache so that you can open the app and view content faster. We may use or disclose information provided if required by law or if we reasonably believe that use or disclosure is necessary to protect the rights of Company or of its employees, customers and vendors, and/or to comply with judicial proceeding, court order, law enforcement requests, governmental regulations, or legal process.
C. How We Share Information
We may share information about you for a business purpose in the following ways:
- With other users.
- information about you, such as your username and name.
- information about how you have interacted with the Service, such as the names of users you are friends with, and other information that will help users understand your connections with others using the services. For example, because it may not be clear whether a new friend request comes from someone you actually know, we may share whether you and the requestor have friends in common;
- any additional information you have consented for us to share. For example, when you let us access your device phonebook, we may share information about you with other users who have your phone number in their device phonebook; and
- content you post or send will be shared with other users; how widely your content is shared depends on your personal settings and the type of service you are using. For example, a snap may be sent to just a single friend you select, but if you post on list, the snap content may be seen by any Users in the list.
With all users and the general public.
We may share the following information with all users as well as the general public (if you choose to make your contents publicly available in your account settings or otherwise use the public features of the Service):
- public information about you like your username and profile pictures; and
- any content that you upload, post, send, deliver, submit or transmit to, through, or in connection with the Services.
In such case, such information may be searched by a search engine, and viewed and accessed by other users and the general public.
With our affiliates.
We may share your information and content with entities within the Chomp family of companies.
With third parties.
We may share your information with the following third parties:
- Advertising partners;
- Data analytics providers;
- Measurement partners;
- Maps Providers;
- Vendors and service providers; and
- Partners who use our analytics services.
With service providers, sellers, and partners.
With third parties for legal reasons.
We may share information about you if we reasonably believe that disclosing the information is needed to:
- comply with any valid legal process, government request, or applicable law, rule, or regulation;
- investigate, remedy, or enforce potential Terms violations;
- protect the rights, property, and safety of us, our users, or others; or
- detect and resolve any fraud or security concerns.
With third parties as part of a merger or acquisition.
If Chomp gets involved in a merger, asset sale, financing, liquidation or bankruptcy, or acquisition of all or some portion of our business to another company, we may share your information with that company before and after the transaction closes when necessary for the sale or transfer of all or a portion of our business, assets or equity (including in the case of reorganization, dissolution or investment).
In the aggregate or after de-identification.
We may also share with third parties, such as advertisers and restaurants, aggregated, non-personally identifiable, or de-identified information that cannot reasonably be used to identify you.
We may share the following information with other users:
Sales of Personal Information
In the preceding twelve (12) months, we have not sold your personal information as that is defined pursuant to the CCPA.
D. Information You Choose to Share with Third Parties
The Service may also contain third-party links and search results, include third-party service or feature integrations, or be a co-branded or third-party-branded service that’s being provided jointly with or by another company. By going to those links, using the third-party integration, or using a co-branded or third-party-branded service, you may be providing information (including personal information) directly to the third party, us, or both. You acknowledge and agree that we are not responsible for how those third parties collect or use your information. As always, we encourage you to review the privacy policies of every third-party website or service that you visit or use, including those third parties you interact with through the Service.
E. How Long We Keep Your Content
We store your basic information and content. Basic information is like your name, phone number, and email address—and list of friends until you ask us to delete them. Content is stored for a long time and it will be deleted if you delete it on the app or you ask us to delete them.
For example, we may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
- Complete the transaction for which we collected the personal information, provide good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
- Debug products to identify and repair errors that impair existing intended functionality.
- Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
- Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.
- Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
- Comply with a legal obligation.
- Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
F. Control over Your Information
We want you to be in control of your information, so we provide you with the following tools.
Access, Data Portability, and Updates.
We strive to let you access, port and update most of the personal information that we have about you. There are limits though to the requests we’ll accommodate. We may reject a request for a number of reasons, including, for example, that the request risks the privacy of other users, requires technical efforts that are disproportionate to the request, is repetitive, or is unlawful. You can access, port and update most of your basic account information in the Service by visiting the Service’s Settings page. If you need to access, port, update, or delete any other personal information that we may have, you can make a request at firstname.lastname@example.org. Because your privacy is important to us, we may ask you to verify your identity or provide additional information before we let you access or update your personal information. We will try to update and access your information for free, but if it would require a disproportionate effort on our part, we may charge a fee. We will of course disclose the fee before we comply with your request.
If you change your mind about our ongoing ability to collect information from certain sources that you have already consented to, such as your phonebook, camera, photos, or location services, audio, you can simply revoke your consent by changing the settings on your device if your device offers those options. Of course, if you do that, certain services may lose full functionality.
While we hope you’ll remain a life-long user, if for some reason you ever want to delete your account, just reach out to email@example.com
G. Exercising Access, Data Portability, and Deletion Rights
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:
- Emailing us at firstname.lastname@example.org
- Go to Settings screen and tap Support
Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. To designate an authorized agent to make a request on your behalf, please [complete the form available here or] provide us with a power of attorney or other legally binding written document signed by you and identifying your agent. We may also verify the identity of your designated agent.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
- Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, which may include: email address, phone number, or other information associated with your account or use of the App.
- Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
Making a verifiable consumer request does not require you to create an account with us. However, we do consider requests made through your password-protected account sufficiently verified when the request relates to personal information associated with that specific account.
We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.Response Timing and Format
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 45 days), we will inform you of the reason and extension period in writing.
Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
H. Non Discrimination
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
- Deny you goods or services.
- Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
- Provide you a different level or quality of goods or services.
- Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
I. Analytics and Advertising Services Provided by Others
J. Users Outside the United States
Although we welcome users from all over the world, keep in mind that no matter where you live or where you happen to use the Service, we operate the Service from the United States. This means that we may collect your personal information from, transfer it to, and store and process it in the United States and other countries whose local data-protection and privacy laws may offer fewer protections than those in your country of residence or from any country where you use or access the services. If you do not want your information to be used or transferred in this way, then do not use the Service.
The Service is not intended for—and we don’t direct them to—anyone under 13. And that’s why we do not knowingly collect personal information from anyone under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at email@example.com.
We follow generally accepted industry standards to protect the personal information you submitted to us, both during transmission and when we receive and store it. However, no method of transmission over the Internet or via mobile device, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately.
N. Governing law
O. Other California Privacy Rights
California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of our Services that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to firstname.lastname@example.org.
P. Contacting us